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Privacy Policy

Banner University Health Plans has always been committed to maintaining the confidentiality, integrity and security of personal information about our website users. We are proud of our privacy practices and want you to know how we protect this information and use it to service your account.

Personal Information

Personal information is information about a person that includes identifying information about that person. Although there are links from this site to other Web sites, this Privacy Policy applies only to this site.

Use & Disclosure of Personal Information

We do not sell or rent personal information about visitors to this site. We do not use or disclose personal information obtained through this site except as expressly described in this Policy.
Disclosures. We may disclose personal information to any person performing an audit, legal, operational or other services for us. Whenever possible, we will require any recipient of personal information for these purposes to agree in writing to use the information only for the purpose for which it was disclosed and to destroy or return it when no longer needed for that purpose. We may disclose personal information when required to do so by a subpoena, court order, or search warrant. Except when deemed by us to be infeasible, we will notify the individual of a subpoena, court order or search warrant for the individual information, by e-mail using the e-mail address (if any) that the individual provided to us. We may disclose personal information as we deem appropriate to protect the safety of an individual or for an investigation related to public safety or to report an activity that appears to be in violation of law. We may disclose personal information to protect the security and reliability of this Web site, and to take precautions against liability.


We protect the personal information we have collected from this Site by using industry standard security precautions against loss and unauthorized access, destruction, use, modification or disclosure of that information.We comply with the security safeguards detailed in our computer security policies and procedures, and routinely monitor that compliance. When claim information is transmitted over the Internet we use industry standard, SSL (secure socket layer) encryption to protect that information.


We may place Internet cookies on computer hard drives. Internet cookies save data about individuals, such as their name, user-name and the pages they visit on our site. When a visitor with one of our cookies on his or her computer revisits our site, we are able to recognize that computer and tailor our site to be more helpful and efficient for that visitor.

How We Use Information

We use the information you provide (for example, when you register for access to our e-services) and we collect to:

  • Administer the Site and diagnose problems with our server;
  • Verify your identity;
  • Provide you with information about the site and services; and in order to facilitate performance by Banner University Health Plans or you under the Terms and any other agreement You may enter into with Banner University Health Plans;
  • Measure the number of visitors to the Site and how the Site is used, in order to make the Site as useful as possible to our visitors; and
  • Provide authorities or relevant individuals with information related to the Site as required by law.